Privacy Policy

Last Updated: 2025-11-01

This Privacy Policy explains how Sunpaw Inc. ("Sunpaw," “we,” “us,” or “our”) collects, uses, and protects personal information when you:

  • Visit the SunpawRated website (available at sunpawrated.com and www.sunpawrated.com) - Join the waitlist or sign up for updates on the landing page - Use the SunpawRated mobile application (the “App”) By accessing or using the Site or App, you agree to the practices described in this Privacy Policy.

1. Who We Are

SunpawRated is a product owned and operated by Sunpaw Inc., based in Los Angeles, California, United States. Questions about this Privacy Policy or your data: support@sunpawrated.com.

2. Information We Collect

A. Website / Landing Page Visitors

If you only visit the website or join the waitlist, we may collect: - Email Address (optional; waitlist/updates) - Basic Device Information (browser, OS) - Server Logs (IP address, date/time of visit) We do not collect phone numbers on the landing page. We do not collect precise or background location data on the landing page. We do not use cookies or analytics trackers at this time.

B. SunpawRated App Users

If you create an account and use the App, we may collect: - Account Information: name, email address, password - Optional Profile Information: phone number, pet name, breed, birthday, photos - Location Data: GPS location only when you choose to share it - User-Generated Content: reviews, event listings, photos, map pins, comments - Sunpaw Alert Information: lost pet information voluntarily submitted - Rewards / Activity Data: points, badges, engagement - Device & App Data: device model, OS version, crash logs, performance analytics We do not collect background location data. The App requests location permission only when a feature requires it. You can disable access in device settings.

3. How We Use Your Information

  • Create and maintain your account - Operate and improve the App and features - Display dog-friendly locations, pins, and events near you - Enable user submissions (reviews, events, Sunpaw Alert posts, map updates) - Send transaction-related emails (e.g., login verification, password reset) - Send optional marketing messages (only if you opt in) - Prevent fraud, abuse, and misuse - Comply with legal and safety obligations We do not sell your data and we do not share personal information with third-party advertisers.

4. How We Share Information

We may share data only with: - Service Providers (hosting, email delivery, app analytics, crash reporting) - Legal Authorities (only if required by law) - Business Successors (in the event of merger, acquisition, or asset transfer) We do not sell user data to advertisers or data brokers.

5. Data Retention

  • Account data is retained until you request deletion or the account is inactive for 24 months - Email waitlist data is retained until launch or deletion upon request - Location data is stored only when tied to a user action (e.g., posted event) - You may request full deletion of your data at any time

6. Your Privacy Rights

Depending on your location (e.g., California, EU, UK), you may have the right to: - Access the personal data we hold about you - Correct inaccurate information - Request deletion of your data - Opt out of marketing emails - Download a copy of your data - Withdraw consent (e.g., turn off location access) To exercise these rights, email support@sunpawrated.com.

7. Children's Privacy

SunpawRated is intended for users age 16 and older. We do not knowingly collect data from children under 16. If we become aware that we have collected such data, we will delete it promptly.

8. Security

We use industry-standard security measures to protect personal information, but no method of transmission or storage is 100% secure. Users are responsible for protecting their passwords and account access.

9. International Users

Our services operate in the United States. If you access the App from outside the U.S., your data may be transferred to and stored on U.S. servers and subject to U.S. laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or via an in-app notice. The “Last Updated” date above reflects the current version.

11. Contact Us

support@sunpawrated.com Sunpaw Inc., Los Angeles, California, USA